The Georgia Client Assistance Program
A division of the Law Offices of Martin and Jones
Charles L. Martin, Director
Ashley Carraway, Assistant Director
Jennifer Page, Counselor
Welcome to the Georgia Client Assistance Program
Thank you for visiting the Georgia Client Assistance Program (CAP). The
CAP is for Vocational Rehabilitation clients and client applicants who are
seeking or receiving services from a project, program or facility funded
under the Rehabilitation Act.
What is the Client Assistance Program?
Client Assistance Programs are funded by the U. S. Department of Education
in all states as part of grants for Vocational Rehabilitation of individuals
with disabilities. The Georgia Department of Labor Vocational
Rehabilitation Program has privatized the management and operation of the
Client Assistance Program to be administered by Martin and Jones. The Client Assistance Program, helps people with disabilities
who are seeking or receiving vocational rehabilitation services by:
- Providing information about the federal Rehabilitation Act,
including
- How the state can help you get, keep or advance in work
- How you qualify
- How you pilot your own rehabilitation
- The purpose of the Rehabilitation Act
- Your rights under the Act
- Assisting individuals who have problems applying for or receiving
services under the Act.
- Teaching you how to make requests
- Referring you to other agencies where helpful
- Negotiating for you
- Mediating disputes
- Advocating for you with the agency and others
- Presenting your requests to the agency
- Obtaining legal representation where we think it appropriate
What can the Client Assistance Program do for me?
If you have a problem with your vocational rehabilitation program or application,
the Client Assistance Program can assist you in many ways, including:
- Advising you of your rights
- Solving communication problems
- Teaching you how to make requests
- Referring you to other agencies where helpful
- Negotiating for you
- Mediating disputes
- Advocating for you with the agency and others
- Presenting your requests to the agency
- Obtaining legal representation where we think it appropriate
When and how do I contact the Client Assistance Program?
You may call the Client Assistance Program for any of the following reasons:
- You want to know what is required to qualify for rehabilitation services
- You believe you qualify for rehabilitation services but are not allowed
to complete an application
- You disagree with any decision to deny, stop or delay services
- You cannot get a written decision on a request you have made
- You are not allowed enough choice in your rehabilitation program
- You have a disability-related problem, and do not know where to go
to get help
Who runs the Client Assistance Program?
The Governor of Georgia has designated the Law Offices
of Martin and Jones to operate the client assistance program. The staff of the Client Assistance Program includes:
- Charles L. Martin, Director.
- Ashley Carraway, Assistant Director.
- Jennifer Page, Counselor.
You may reach the Client Assistance Program by a toll-free telephone call
state wide to:
(800) 822-9727
In the Atlanta area, call
(404) 373-2040 (voice/TTD) (or via Georgia Relay Service 800 255-0135)
Our fax number is
(404) 373-4110
Our address is
123 N. McDonough Street
Decatur, Georgia 30030
To email us, click here.
Social Security Law Division
We also help people with disabilities who live in the Metropolitan Atlanta
area get the Social Security and Supplemental Security Income benefits they
deserve, and handle court appeals in Social Security and SSI cases in the
federal district courts of Georgia and the Eleventh Circuit Court of Appeals.
We have been helping people get Social Security and Supplemental Security
Income disability benefits for over 20 years. If you would like more information
about our Social Security law services, visit our law
firm web page.